Professional packaging is an important matter for us, of course. Each product must be individually packaged, hardly one is the same as another, and each packaging must be carefully planned. No matter from where in the world you buy from us, you will receive every product first class packed, that it arrives as you ordered it from us.
We pay special attention to the packaging and shipping of stone furniture. For our marble or travertine tables we build customized wooden containers to ensure maximum protection.
We have great experience in shipping all conceivable shipping sizes and quantities. From a single order with a DHL postal package or a box on a pallet, to a consolidated order in a sea container. We use only high quality packaging materials, always matched to the product. Your purchased object is the focus of our efforts so that you receive it quickly and safely.
We offer individual solutions for the transportation of your order. It is also possible to store purchased products with us free of charge until your domicile is completed or you have created the space for your new object.
Delivery of ordered objects usually takes between 3 and 14 days after your order. Oversized objects, or orders of multiple objects, or particularly packaging-intensive fragile products, may take a little more time. You will be informed about it by our team.
Deliveries of larger objects will be coordinated with you by the forwarders by phone.
Please note that depending on the place of delivery /country, import duties are levied - this usually concerns all non-EU countries.
We create all necessary customs documents automatically, so that a smooth process is guaranteed. The delivery service or the forwarding agent will then contact you directly by phone or e-mail for arranging the further procedure.
Of course, during and after the purchase, we are happy to answer any further questions you may have!